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not windows seven, windows xp. need to get rid of norton. won't let me

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hey guys, i know this isn't for windows xp, but you guys are great, so i thought i would give it a try. i am trying to get rid of norton. it came with the computer. i just got the thing for free, so i can't complain. however, i can't get norton off of it. i have tried to uninstall it, but it won't let me. it says norton must shut down, and then asks me if i want to send an error report. Any...

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