can't see locked file with folder guard

Dear Sir/Madam Hope you are doing well, I have problem with Folder Guard professional V9.1.0.1725, when I click on folder I got error: don’t have permission and when I saw the properties of the file in the current owner, mentioned: “unable to display current owner” and I can’t see inside the folder locked. When the file is unlock in the current owner mentioned:”p…(p….@b…. .local)” but when the...