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HKLM\software access problem

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I have 4 machines all the same spec. all running the same versions of Win7 Professional 64bit Sp1. They share a Drive & printer but are not a server/client network. A third party was remotely installing software on each pc and was successful on 3 but it failed on 1. The failure was on installing SQL server where they got a message saying they did not have access rights to HKLM\software. There...

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