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Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time st

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Adobe Acrobat XI Pro crashes within 30 seconds after launching. Also occurs with individual Acrobat programs. Adobe Acrobat XI Pro had previously operated without issue but then I had not used if for a couple of months. I contacted Adobe and they advised me it is an OS issue. I have searched, unsuccessfully, for Microsoft E-Mail support. I am at my wits end. Can you please assist me? I have...

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